1. Who we are
WeOption is operated by WOT Tech LTD, an International Business Company incorporated in Saint Lucia under the International Business Companies Act, Cap. 12.14, Registration Number 2026-00702, with its registered address at Unit 1, La Place Creole Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. WOT Tech LTD is the data controller responsible for your personal data.
If you have any questions about this policy, contact our privacy team at [privacy@weoption.com] .
2. Data we collect
- Identity data: full name, date of birth, nationality, and copies of identity documents provided for verification (KYC).
- Contact data: email address, phone number and residential address.
- Financial data: payment method details, deposit and withdrawal history, and source-of-funds information where required.
- Trading data: your Digital Options and Tap Trading activity, including assets, amounts, expiry times, selected cells, payouts and account balances (live and demo).
- Technical data: IP address, device and browser type, operating system, language settings, approximate location and login timestamps.
- Usage data: pages visited, features used, session duration and interactions with the Platform.
- Communications: messages with Support, Live chat transcripts, and survey responses.
3. How we collect your data
- Directly from you, when you register, verify your account, make transactions or contact us.
- Automatically, through cookies and similar technologies when you use our website and Platform.
- From third parties, such as identity verification providers, payment processors and fraud-prevention services.
4. How we use your data
- To create and manage your account and provide the Guest Demo, Practice Account and live trading.
- To execute, settle and record your trades, and to process deposits and withdrawals.
- To verify your identity and comply with anti-money laundering, counter-terrorist financing and other legal obligations.
- To detect and prevent fraud, abuse and prohibited trading behaviour.
- To provide customer support and send you service notifications.
- To improve the Platform, analyse usage and develop new features.
- To send you marketing communications, where you have agreed to receive them.
5. Legal bases for processing
We process your personal data on one or more of the following bases: performance of our contract with you; compliance with legal and regulatory obligations; our legitimate interests (such as securing the Platform and improving our services), balanced against your rights; and your consent, for example for marketing or non-essential cookies.
6. Sharing your data
We do not sell your personal data. We may share it with:
- Service providers who help us operate the Platform, such as cloud hosting, identity verification, payment processing, customer support and analytics providers.
- Our professional advisers, such as auditors and legal counsel.
- Regulators, law enforcement and courts, where required by law.
- A buyer or successor in the event of a merger, acquisition or sale of assets.
All third parties are required to keep your data confidential and to use it only for the purposes we specify.
7. International transfers
Your data may be processed in countries outside your country of residence, which may have different data protection laws. Where we transfer data internationally, we use appropriate safeguards, such as contractual protections, to keep your data secure.
8. Data retention
We keep your personal data only for as long as necessary for the purposes described in this policy. Account, verification and transaction records are generally kept for at least [5] years after your account is closed, to meet legal and regulatory requirements. Data is then securely deleted or anonymised.
9. How we protect your data
We use technical and organisational measures to protect your data, including encryption in transit, access controls, secure data centres and regular security reviews. No system is completely secure, so please keep your password safe and notify us immediately if you suspect unauthorised access to your account.
10. Your rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to our legal retention obligations.
- Object to or restrict certain processing.
- Receive your data in a portable format.
- Withdraw your consent at any time, where processing is based on consent.
To exercise your rights, contact [privacy@weoption.com] . We may need to verify your identity before responding.
11. Cookies
We use essential cookies to run the Platform (for example, to keep you signed in and remember your language), and, with your consent, analytics and marketing cookies to understand usage and improve our services. You can manage your preferences through the cookie banner or your browser settings. Disabling essential cookies may affect how the Platform works.
12. Marketing
With your consent, we may send you news, product updates and promotions. You can opt out at any time by using the unsubscribe link in our emails or by updating your notification settings in the Platform.
13. Children
The Platform is not intended for anyone under 18. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will delete it promptly.
14. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its “Last updated” date. Where changes are significant, we will notify you by email or through the Platform.
Questions about your privacy?
Contact our privacy team at [privacy@weoption.com] , or reach Support via Live chat on app.weoption.com .
WOT Tech LTD · Registration Number 2026-00702 · Unit 1, La Place Creole Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia